I think I was scammed but I am not sure. Should I still call?

Yes. If something does not feel right, call us. It is always better to check than to worry. We can talk it through on the phone and decide together if a visit makes sense.

Will you need my passwords?

We may need to help you reset passwords during the visit, but we will do this together with you. We never ask for passwords over the phone or by email, and we never keep your login details.

Can scammers still access my device after I turn it off?

If someone had remote access and you have turned off the device or disconnected from the internet, they cannot access it right now. But it is important to have the device checked before going back online to make sure no harmful software was left behind.

What if they got my banking information?

Call your bank immediately. They can freeze your accounts and watch for suspicious transactions. Then call us. We will secure your devices and accounts so it does not happen again.

Services

Scam Recovery Help in Durham Region

If something just happened, or if something does not feel right, call us now. We come to your home, check your devices, secure your accounts, and help you understand what happened. We will help you feel safe again.

Call 289-278-EASY Now Request a Visit

Same-day visits available No judgment Follow-up call included

A person holding a phone showing an unknown caller while an account verification screen appears on a laptop in the background

What to do right now if you think you have been scammed

Do not click anything else on the screen. If a pop-up is telling you to call a number, do not call that number.
If someone has remote access to your device, turn off the Wi-Fi or unplug the internet cable.
If you shared banking information, call your bank immediately.
Then call us at 289-278-EASY. We can come to your home and help sort things out.

You Are Not Alone

You are not foolish. This happens to smart people every day.

Online scams are designed to trick people. They use fear, urgency, and convincing language. They look like real messages from your bank, the CRA, or companies you trust. They create panic so you act before you think.

If this has happened to you, please know that you are not alone. We help people across Ajax, Pickering, Whitby, and Oshawa recover from scams every single week.

You do not need to feel embarrassed. You need someone who will listen, check your devices, and help you feel safe again. That is what we do.

Common Situations

We see these situations regularly

Virus Pop-Up
A scary pop-up appeared saying your computer has a virus and you should call a phone number.
Phone Scam
Someone called claiming to be from Microsoft, Apple, Amazon, or your bank, and you gave them access to your computer.
Suspicious Link
You clicked a link in a text or email that looked real but you are not sure if it was.
Account Takeover
You noticed strange activity on one of your accounts, or your email sent messages you did not write.
CRA & Government Scams
You received a message from what looked like the CRA or Canada Post asking you to click a link or verify your identity.
Financial Fraud
Unexpected charges appeared on your credit card or bank statement after clicking a link or sharing details.

Every one of these situations is something we have helped people recover from. You did not do anything wrong by asking for help.

What We Do

Here is exactly what happens when we visit

We listen first
You tell us what happened, in your own words. No rushing, no judgement.
We check your devices
We look for malware, suspicious software, remote access tools, and anything that should not be there.
We remove anything harmful
If we find software that was installed by a scammer or downloaded by accident, we remove it.
We secure your accounts
We change passwords on your email, banking, and other key accounts. We set up two-step login where possible.
We explain what happened
We walk you through what the scam was, how it worked, and what to watch for in the future.
Follow-up call included
Every scam recovery visit includes a follow-up phone call a few days later to check that everything is still working.

Our Approach

This is what we are here for

We are not going to lecture you. We are going to fix the problem and make sure you feel safe.

Scammers deliberately target people who are trusting and polite. That is not a weakness on your part. It means you deserve someone in your corner who will help you protect yourself.

After a visit, most people tell us they feel relieved. Not just because their device is clean, but because they understand what happened and know what to look for next time.

Pricing

Scam recovery pricing

From $149

Online Safety Visit

A thorough visit that includes device inspection, malware removal, account security, and a follow-up call. The exact price depends on how many devices and accounts need attention. We will always confirm before we start.

Book This Visit View Full Pricing

FAQ

Frequently asked questions

I think I was scammed but I am not sure. Should I still call?: Yes. If something does not feel right, call us. It is always better to check than to worry. We can talk it through on the phone and decide together if a visit makes sense.
Will you need my passwords?: We may need to help you reset passwords during the visit, but we will do this together with you. We never ask for passwords over the phone or by email, and we never keep your login details.
Can scammers still access my device after I turn it off?: If someone had remote access and you have turned off the device or disconnected from the internet, they cannot access it right now. But it is important to have the device checked before going back online to make sure no harmful software was left behind.
What if they got my banking information?: Call your bank immediately. They can freeze your accounts and watch for suspicious transactions. Then call us. We will secure your devices and accounts so it does not happen again.